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FAQ's
Want to know more about Smokey & Moo's Treats and our products? Check out some of our Frequently asked questions!


Smokey & Moo’s Shipping Policy
We ship across the U.S. using USPS, UPS, and FedEx. Visit our Shipping & Return Policy page for full details.
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What to Do If My Order Arrives Damaged
At Smokey & Moo’s Treats, we want to ensure you receive your order in perfect condition. If your package arrives damaged, please email...
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How to Track My Order with Smokey & Moo’s Treats
Get USPS tracking updates via email or text when your Smokey & Moo’s order ships. Easily track your package with a direct USPS link.
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How Does Smokey & Moo’s Treats Ensure Safety for Pets with Allergies?
Smokey & Moo’s Treats are made with strict quality control to prevent cross-contamination, ensuring safety for pets with allergies.
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How Are Smokey & Moo's Chews Made?
Learn how Smokey & Moo's chews are made with the highest quality, using locally sourced materials and a slow dehydration process for safety
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How to Store Our Products for Maximum Freshness
Proper storage ensures Smokey & Moo’s treats and chews stay fresh. Learn how to store our products to maintain quality and maximize freshnes
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How Smokey & Moo's Treats are Made
Learn how Smokey & Moo’s treats are made with care, using quality ingredients and strict cleanliness standards to ensure freshness and safet
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Are There Rewards for Loyalty at Smokey & Moo’s?
Join Smokey & Moo’s loyalty program and earn Bones with every purchase, review, and referral for discounts, free shipping, and more!
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What Is Beef Pizzle (Bully Stick)?
Beef Pizzle (Bully Stick) is a natural, digestible dog chew rich in protein and great for dental health—without artificial additives.
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What Is the Difference Between Beef Bark VS Rawhide?
Beef Bark is a safer, natural alternative to rawhide—easier to digest, chemical-free, and great for dental health.
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