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FAQ's
Want to know more about Smokey & Moo's Treats and our products? Check out some of our Frequently asked questions!


About Smokey & Moo’s Treats
Discover the story of Smokey & Moo’s Treats, a family-run Pennsylvania business creating single-ingredient, ethical, freeze-dried and dehydrated raw pet treats made with care and love.


Natural Kongs for Dogs: Safer Alternatives to Rubber Kongs & Lick Mats
Natural Kongs for Dogs: A safer Alternatives to Rubber Kongs & Lick Mats Dog enrichment toys like Kongs and lick mats are popular tools for reducing boredom and anxiety. However, many pet parents are now searching for natural kongs for dogs that provide the same enrichment without the risks of rubber, plastic, or hard-to-clean materials. If you’ve ever worried about rubber toys, hard-to-clean crevices, or your dog ingesting pieces of synthetic materials, you’re not alone. Tha


The Health Benefits of Choosing Natural Treats for Dogs
In today's world, pet owners are increasingly concerned about what goes into their furry friends' bodies. With the rise of awareness around pet nutrition, the demand for natural dog treats has grown significantly. Natural treats not only support your dog's overall health but also provide peace of mind for pet owners. This blog post will explore the health benefits of choosing natural dog treats , offering insights and practical tips for making informed decisions for your ca


Smokey & Moo’s Shipping Policy
We ship across the U.S. using USPS, UPS, and FedEx. Visit our Shipping & Return Policy page for full details.


What to Do If My Order Arrives Damaged
At Smokey & Moo’s Treats, we want to ensure you receive your order in perfect condition. If your package arrives damaged, please email...


How to Track My Order with Smokey & Moo’s Treats
Get USPS tracking updates via email or text when your Smokey & Moo’s order ships. Easily track your package with a direct USPS link.
How Does Smokey & Moo’s Treats Ensure Safety for Pets with Allergies?
Smokey & Moo’s Treats are made with strict quality control to prevent cross-contamination, ensuring safety for pets with allergies.


How Are Smokey & Moo's Dog Chews Made?
Learn how Smokey & Moo's chews are made with the highest quality, using locally sourced materials and a slow dehydration process for safety


How to Store Pet Treats for Maximum Freshness
Proper storage ensures Smokey & Moo’s treats and chews stay fresh. Learn how to store our products to maintain quality and maximize freshnes


How Smokey & Moo's Treats are Made
Learn how Smokey & Moo’s treats are made with care, using quality ingredients and strict cleanliness standards to ensure freshness and safet


Are There Rewards for Loyalty at Smokey & Moo’s?
Join Smokey & Moo’s loyalty program and earn Bones with every purchase, review, and referral for discounts, free shipping, and more!


What Is Beef Pizzle (Bully Stick)?
Beef Pizzle (Bully Stick) is a natural, digestible dog chew rich in protein and great for dental health—without artificial additives.


What Is the Difference Between Beef Bark VS Rawhide?
Beef Bark is a safer, natural alternative to rawhide—easier to digest, chemical-free, and great for dental health.
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